The HSS Hire Group is committed to protecting the personal data of its job applicants. This Notice sets out important information about how HSS and its associated companies ("we" or "us") collect and use your personal data during the course of the application and recruitment process.
This Notice applies to job applicants located in the UK and Ireland. In connection with the recruitment process, the relevant data controller is The HSS Hire Group, registered address: Oakland House, 76 Talbot Rd, Manchester, M16 0PQ. You should read this Notice carefully and raise any questions you may have with Karl Neimarlija, Recruitment Team Leader (firstname.lastname@example.org).
Personal data means information which identifies you and relates to you as an individual. HSS will collect, use and store your personal data for a variety of reasons in connection with the application and recruitment process. We have set out below the main categories of candidate personal data which we process in connection with our recruiting activities:
The majority of the personal data to be provided by you is mandatory in connection with our recruiting activities. Failure to provide mandatory personal data may affect our ability to accomplish the purposes stated in this Notice, including considering your suitability for employment.
The list set out above is not exhaustive, and there may be other categories of personal data which HSS collects, stores and uses in the context of the application and recruitment process.
The majority of the personal data which we process will be collected directly from you. However, your personal data may also be provided to us by third parties, such as recruitment agencies, former employers, official bodies (such as the FCA) medical professionals and/or education facilities.
As part of our referencing and vetting procedures, HSS may contact certain third parties in order to verify your personal information (including personal information that you provide as part of the application and recruitment process). These third parties may include:
We will only seek this information in relation to successful candidates that have accepted a conditional offer of employment with us and we will specifically inform such candidates that we will be contacting these third parties in advance of doing so.
HSS uses your personal data for a variety of purposes in order to take steps necessary to enter into an employment contract with you, to comply with legal obligations or otherwise in pursuit of its legitimate business interests. We have set out below the main purposes for which candidate personal data is processed:
In addition to using your personal data to consider you for the role you applied for, we will retain and process your personal data to inform you about and to consider you for other roles that may be appropriate for you. If you do not want us to consider you for other roles which we consider may be appropriate for you, please inform your HR contact.
This list is not exhaustive and HSS may undertake additional processing of personal data in line with the purposes set out above.
Certain categories of data are considered "special categories of personal data" and are subject to additional safeguards.
HSS will always treat special categories of personal data as confidential and will only share such data internally where there is a specific and legitimate purpose to do so.
HSS limits the special categories of personal data which it processes as follows:
HSS may process information about a candidate's physical or mental health in compliance with our obligations owed to disabled applicants.
If a candidate is successful, any health information processed as part of the recruitment process that is relevant to HSS’ compliance with its obligations in connection with employment will be retained and processed in accordance with the Colleague Privacy Notice.
We are committed to providing equal opportunities for employment and monitor information relating to [ethnic origin, race, nationality, disability and sexual orientation] of applicants alongside information relating to gender and age, for the purposes of equal opportunities monitoring.
We have implemented appropriate physical, technical, and organisational security measures designed to secure your personal data against accidental loss and unauthorized access, use, alteration, or disclosure.
In addition, this monitoring will always take place in accordance with appropriate safeguards as required under applicable law, including:
HSS will share your personal data with other parties only in limited circumstances in order to take steps necessary to enter into the employment contract where necessary to comply with a legal obligation, or otherwise in pursuit of its legitimate business interests as follows:
Other than where HSS shares personal data with a regulatory or governmental body, your personal data will only be shared under the terms of a written agreement between HSS and the third party which includes appropriate security measures to protect the personal data in line with this Notice and our obligations. The third parties are permitted to use the personal data only for the purposes which we have identified, and not for their own purposes, and they are not permitted to further share the data without our express permission.
HSS’ policy is to retain personal data only for as long as needed to fulfil the purposes for which it was collected, or otherwise as required under applicable laws and regulations. Under some circumstances we may anonymise your personal data so that it can no longer be associated with you. We reserve the right to retain and use such anonymous data for any legitimate business purpose without further notice to you.
For unsuccessful candidates:
If you are offered and accept employment with us, the personal data we collected during the application and recruitment process will become part of your employment record and we will use it in connection with your employment in accordance with the Colleague Privacy Notice.
HSS will always seek to process your personal data in accordance with its obligations and your rights.
You will not be subject to hiring decisions based solely on automated data processing without your prior consent.
In certain circumstances, you have the right to seek the erasure or correction of your personal data, to object to particular aspects of how your data is processed, and otherwise to seek the restriction of the processing of your personal data. You also have the right to request the transfer of your personal data to another party in a commonly used format. If you have any questions about these rights, please contact Karl Neimarlija, Recruitment Team Leader - email@example.com.
You have a separate right of access to your personal data processed by HSS. You may be asked for information to confirm your identity and/or to assist HSS to locate the data you are seeking as part of HSS’ response to your request. If you wish to exercise your right of access you should set out your request in writing to: HSS Hire, HR Dept., Oakland House, 76 Talbot Rd, Manchester, M16 0PQ.
Finally, you have the right to raise any concerns about how your personal data is being processed with the Information Commissioner's Office (ICO) by going to the ICO's website: https://ico.org.uk/concerns/ or contacting the ICO on 0303 123 1113 or firstname.lastname@example.org.
HSS also aggregates your website activity so that we may better understand the users that are visiting our site. For example, we may produce reports on the most popular search terms by collecting general search term data based on individual searches. However, this aggregate data is anonymous and does not contain any personally identifiable information.
When you visit a HSS website, a small file called a cookie will be saved on your computer's hard drive. Cookies allow HSS to make its web site more useful by storing information about your preferences. For example, cookies make it easier for you to log on and use the website during future visits. Cookies do not personally identify an Internet user, although they do identify a user's computer.
Most web browsers automatically accept cookies but, if you wish, you can set your browser to prevent it from accepting cookies. The 'help' portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, by disabling cookies, you may not be able to access all of the features on the site.
HSS websites may issue Cookies for the following purposes:
Analytics - allow us to monitor how people use the website and optimize our content accordingly to improve user experience
Login settings and preferences - in order for us to remember your preferences after logging in
Remarketing - in order for us to re-advertise to you when you are browsing other websites
Email marketing - in order for us to tailor our email messages to make them more relevant based on how you use the website
Our drivers are ready for anything
whatever time of day - or night - they get
Our Hire drivers are ready for anything, whatever time of day - or night - they get the call, 24 hours a day, 365 days a year.
They're ready to travel wherever the customer needs them, to fix broken down chillers, boilders, air conditioners, heaters, and much more.
Our customer service really does go the distance.
Make it ready.
In virtually every industry, you'll find specialist
cleaning equipment working round the clock.
In virtually every industry, you'll find specialist cleaning equipment working round the clock - just like our team of specialist Tecserv technicians.
Eight client calls overnight, three maintenance jobs to finish up before 8am, and extra biscuits to keep the team running as smoothly as the equipment.
Just another typical nightshift.
Make it run smoothly with Tecserv.
With a true 24 hour operation, our major
branches respond to any customer need,
With a true 24 hour operation, our major branches respond to any customer need, anywhere, anytime.
Whether it's an urgent call from an airport cleaning team, or an emergency meeting with a maintenance manager, we're always ready to help.
Make it responsive with HSS.
Think our depots are quiet overnight?
Think again - they're just as productive as
they are during the day...
Think our depots are quiet during the night? Think again - they're just as productive as they are during the day.
There's new stock to manage and organise. There are vehicles to be loaded ready for the day shift. There are transport routes to be worked out. There are colleague reviews to carry out.
Make it productive with HSS.
Our stock controllers work through the night
to make sure our customers get the equipment
they need, when they need it...
Our drivers are focused on delivering great
customer service, and keeping HSS moving,
day and night...
When it comes to making our customers' days,
our branches are switched on and ready earlier
than you'd think...
There’s only one thing bigger than our
fleet of vehicles, and that’s the daily effort
it takes to co-ordinate it all...
A fun environment, loads of variety, huge challenges -
no two days are ever the same in our key
Our internal recruitment team help
keep us thriving by finding and interviewing
From the moment a customer walks through
the door, our sales consultants aim make
our customers days better...
Dealing with customers. Arranging deliveries.
Making follow up checks. Our depot managers
at ABird do it all...
Keeping our equipment in great condition
is only half the job - our Abird engineers
make sure it’s safe, too...
Our credit controllers work with customers
and account managers to ensure we get paid on time...
When it comes to powered access, our UK Platforms
depot team know their stuff inside out
and up and down...
Our customer care team does much more
than just customer care - it aims to
delight customers every single time...
Whatever time of day, our area sales managers
for UK Platforms are always keeping on top
of the relationships with their customers...
Whatever time of day, our area sales managers for UK Platforms are always keeping on top of the relationships with their customers.
Whether it's visiting them in person.
Catching up on the phone.
Or updating their records at the end of a busy day.
Make it happen with HSS
Ask our One Call team if they can
find the impossible and they’ll say yes,
every single time...
Our transport co-ordinators work around
the clock to make sure our kit gets to where
Our Airports Desk is responsible for keeping
our kit moving, that help keep thousands of
Our Airports Desk is responsible for keeping our kit moving, that help keep thousands of passengers moving.
Airports are some of our fastest moving clients and keeping up with them means delivering an exceptional service.
Maintaining the highest standards, building long lasting relationships and helping the whole team get off to a flying start every shift.
Make it go the distance at HSS.
Working on our biggest accounts is about
more than delivering great customer service
- it's about delivering great experiences...
Working on our biggest accounts is about more than delivering great customer service - it's about delivering great experiences.
Whether it's on the phone, via email or text, using our online channels or face to face. We're here for one thing - and that's to exceed customer expectations.
Make it an experience with HSS.
Who’s responsible for keeping our huge range
of kit working? It’s our team of
fitters and service technicians
Not all of our customers hire equipment in
branch - lots of them do it online, and they
do it 24 hours a day...
Not all of our customers hire equipment in branch - lots of them do it online, and they do it 24 hours a day.
Keeping our website running means keeping thousands of equipment listings up to date.
It means staying in touch with all areas of the business, and it means helping customers find their way round.
Morning, noon, and occassionally even eleven o'clock at night.
Make it click with HSS.
Our customer experience advisors make sure
that tool and equipment hire can be just a
little more exciting than you might think...
Our customer experience advisors make sure that tool and equipment hire can be just a little more exciting than you might think.
Whether they need a single hand drill, or a fleet of floor scrubbers, every single customer gets the same HSS treatment.
It's what makes our service unforgettable, and it's what makes being part of the team an equally extraordinary experience too.
Make it one to remember with HSS.
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Find out more about some of the inspiring women that play a huge part of life here at HSS